Complaints Handling and Learning from Investigations

Welcome to this year’s Continuous Professional Development sessions for Dental Care Professionals working at the Eastman Dental Hospital

Aims: To provide clarity and understanding to DCP’s in relation to their role and responsibilities with regard to preventing and handling complaints including unforeseen events

Teams Link: https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWRjZTNjNTAtOWY5NS00MTFkLWIyZTEtZWI5ZTk3Yjc3YmRm%40thread.v2/0?context=%7b%22Tid%22%3a%2237c354b2-85b0-47f5-b222-07b48d774ee3%22%2c%22Oid%22%3a%22020d0eec-a00d-43b2-96e1-8683b998e528%22%7d