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Website Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

What’s in these terms?

These terms tell you the rules for using our website Healthcare-Academy.uclh.nhs.net  (“the Website”).

Who we are and how to contact us

Healthcare-Academy.uclh.nhs.net is a website operated by University College London Hospitals NHS Foundation Trust (”UCLH”) whose principal place of business is 235 Euston Road, London NW1 2BU (“We”).

To contact us, please email uclh.uclhwebeducation@nhs.net

By using the Website you accept these terms

You should read these terms carefully before using the Website. By using the Website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use the Website or proceed to create an account. If you wish to terminate your agreement with us at any time, you can do so contacting us at uclh.uclhwebeducation@nhs.net  and no longer accessing or using the Website.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of the Website:

·      Our Privacy Policy [Privacy Policy].  See further under How we may use your personal information.

·      Our Website Acceptable Use Policy [Website Acceptable Use Policy], which sets out the permitted uses and prohibited uses of the Website. When using the Website, you must comply with this Acceptable Use Policy.

If you purchase goods or services from the Website, our Product Terms and Conditions [Product Terms And Conditions] will apply to the sales.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use the Website, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 10 October 2023].

We may make changes to the Website

We may update and change the Website from time to time to reflect changes to our products, our users’ needs and our business priorities.

We may suspend or withdraw the Website

The Website is made available free of charge.

We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. These terms will survive termination of any access to the Website.

You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

The Website is only for users in the UK

We make no promise that the Website is appropriate or available for use in locations outside of the UK. If you choose to access the Website from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at uclh.uclhwebeducation@nhs.net

How you may use material on the Website

We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on the Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on the Website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of the Website in breach of these terms of use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You shall not conduct, facilitate, authorise or permit any text or data mining or extraction or web scraping in relation to the Website or any services provided via, or in relation to, the Website.

Do not rely on information on this site

The content on the Website is provided by us in good faith on an “as is” basis for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.

Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is reliable, accurate, complete or up to date. We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on the Website.

We are not responsible for websites we link to

Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources and accept no legal responsibility for any content, material or information contained in them. Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk.

User-generated content is not approved by us

The Website may include information and materials uploaded by other users of the Website, including to social media pages, video-sharing sites, bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on the Website do not represent our views or values. We may remove or edit any content from the Website.

You acknowledge that the information, views and other content shared by other users who use the Website are the opinions and views of those users. We expressly exclude all and any liability (to the extent permitted by law) arising from the content of information published by the users of the Website.

How to complain about or report content

If you wish to complain about content uploaded by other users, please contact us on uclh.uclhwebeducation@nhs.net  We may, where we deem it necessary:

(a)       delete accounts which are being used in an inappropriate manner or in breach of these terms; and

(b)       identify and remove any content that is inappropriate, defamatory, infringes intellectual property rights or is otherwise in breach of these terms,

if you notify of us of the same and provide us with the relevant information to allow us to determine the appropriate course of action.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

·      We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

·      Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Product Terms and Conditions [Product Terms And Conditions].

·      Subject to the first bullet point in this section, we will not be liable to you for any loss or damage, whether in contact, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising in connection with:

(a)  your use of, or inability to use, the Website;

(b)  your use of, or reliance on, any content displayed on the Website or any linked site;

(c)  your use of any adverts or links to other websites contained on the Website.

If you are a business user:

·      We exclude all implied conditions, warranties, representations or other terms that may apply to the Website or any content on it.

·      We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

·       use of, or inability to use, the Website; or

·       use of or reliance on any content displayed on the Website.

·      In particular, we will not be liable for:

·       loss of profits, sales, business, or revenue;

·       business interruption;

·       loss of anticipated savings;

·       loss of business opportunity, goodwill or reputation; or

·       any indirect or consequential loss or damage.

If you are a consumer user:

·      Please note that we only provide the Website for domestic and private use. You agree not to use the Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

How we may use your personal information

Your privacy and personal information are important to us. We will only use your personal information as set out in our Privacy Policy [Privacy Policy], which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

Uploading content to the Website

As a condition of your use of the Website, you agree that you are responsible for all content submitted by or on your behalf through the Website, and for any activity conducted through any of your account(s).

Whenever you make use of a feature that allows you to upload content to the Website, or to make contact with other users of the Website, you must comply with the content standards set out in our Website Acceptable Use Policy [Website Acceptable Use Policy]. You must also adhere to general standards of accuracy, decency and lawfulness, which shall be applied at our discretion, acting reasonably.  You warrant that any such contribution does comply with those standards and you will be liable to use and indemnify us for any breach of that warranty.  This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to the Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload.

Please be aware that if you upload any content, we also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you constitutes a violation of their intellectual property rights, or of their right to privacy.

We reserve the right to reject, remove from the Website or require any content to be amended if we consider it unsuitable or contrary to our Website Acceptable Use Policy [Website Acceptable Use Policy], as well as the list of further actions listed in that policy which we may take for a material breach of that policy.

Rights you are giving us to use material you upload

When you upload or post content to the Website, you grant to us a worldwide, royalty-free, irrevocable, non-exclusive, transferable licence to use, reproduce, modify, publish, edit, translate, distribute, perform and display the content (in whole or in part) on the Website in connection with the service provided by the Website and across different media, including to promote the Website or the service forever.

We are not responsible for viruses and you must not introduce them

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

We do not guarantee that the Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.

Rules about linking to the Website

You may link to the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to the Website in any website that is not owned by you.

The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Website Acceptable Use Policy [Website Acceptable Use Policy].

If you wish to link to or make any use of content on the Website other than that set out above, please contact uclh.uclhwebeducation@nhs.net

Which country’s laws apply to any disputes?

           Please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

Our trade marks are registered

Our trade marks, whether registered or unregistered belong to us.  You are not permitted to use them without our approval, unless they are part of material you are using as permitted under How you may use material on the Website.

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