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Product Terms and Conditions

Welcome to Healthcare-Academy.uclh.nhs.net “our website”. These Terms and Conditions (“Terms”) govern the purchase of healthcare courses offered on this website. By accessing our website and making a purchase, you confirm that you accept and agree to comply with these Terms. Please read them carefully.

The following additional terms also apply: our Privacy Policy, our Website Acceptable Use Policy, and our Website Terms and Conditions. [Website Terms And Conditions, Privacy Policy, Product Terms And Conditions, Website Acceptable Use Policy]

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

1.    General

a.     Our website offers healthcare courses for educational purposes. The content provided is intended to enhance knowledge and understanding in the healthcare field. However, it should not be considered as medical or professional advice. Always consult a qualified healthcare professional for specific medical concerns or decisions.

b.     Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. The content is accurate at the time of publishing.

c.     We reserve the right to modify, update, or discontinue any course or content on our website without prior notice.

d.     You must be at least 18 years old or have the consent of a parent or guardian to use our website and purchase our courses.

2.    We may suspend or withdraw our site

Our site is made available free of charge however certain content will be subject to a fee.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

3.    We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

4.    Course Registration and Payment

a. To enrol in a course, you must complete the registration process and provide accurate and up-to-date information.

b. Payment for the course is required at the time of enrolment. We accept various payment methods, and all payments are processed securely.

c. Prices for our courses are clearly displayed on our website and are subject to change without notice. Any discounts or promotional offers will be applied at the time of purchase, if applicable.

5.    You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at uclh.uclhwebeducation@nhs.net.

6.    Intellectual Property

a. All content, materials, and resources provided on our website, including course materials, text, images, videos, and logos, are protected by intellectual property rights, including copyrights and trademarks. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

b. By enrolling in a course, you are granted a non-exclusive, non-transferable license to access and use the course materials for your personal educational purposes only.

c. You may not share, sell, or distribute course materials to third parties without our express permission.

7.    We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

8.    User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

9.    Refunds and Cancellations

A refund will be issued ONLY if there is a technical issue with the website, which prevents you from accessing and/or watching any content You must notify us of this issue within 48 hours of purchasing the product/s.

10.  Uploading content to our site

Any content you upload to our site will be considered non-confidential and non-proprietary.

11.  Rights you are giving us to use material you upload

You retain all your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties only for the purposes of fulfilling your contact request.

You are solely responsible for securing and backing up your content.

12.  We are not responsible for viruses, and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

13.  Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us. 

14.  Disclaimer of Liability

a. We make reasonable efforts to ensure the accuracy and reliability of the content provided on our website. However, we do not guarantee the completeness, timeliness, or accuracy of the information. You acknowledge that the use of our courses is at your own risk.

b. We are not responsible for any damages, loss, or injury resulting from your use or inability to use our website or courses, including but not limited to direct, indirect, incidental, or consequential damages.

15.  Privacy

a. We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website and purchasing our courses, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. [Privacy Policy]

16.  Termination

a. We reserve the right to terminate or suspend your access to our website and courses at any time and for any reason, including if you violate these Terms.

b. Upon termination, all rights and licenses granted to you will cease, and you must cease all use of our courses and materials.

17.  Governing Law

a. These Terms shall be governed by and construed in accordance with the laws of England. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in England.

18.  Severability

a. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

By using our website and purchasing our courses, you acknowledge that you have read, understood, and agreed to these Terms. If you have any questions, please contact us.

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